Frequently Asked Questions
Everything you need to know about your HomeFitnessCode journey.
What are your shipping times and costs?
We offer free standard shipping on all orders within the continental US. Most orders are processed within 1-2 business days and typically arrive within 3-7 business days depending on your location.
What is your return policy for fitness equipment?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return the item in its original packaging. Please note that return shipping costs may apply unless the product is defective.
Do your treadmills and bikes come with a warranty?
Yes, all HomeFitnessCode equipment comes with a standard 12-month warranty covering manufacturing defects and structural components to ensure your peace of mind while training.
How do I track my order?
Once your order ships, you will receive an email containing a tracking number and a link to the carrier's website where you can monitor your delivery progress in real-time.
Are your products easy to assemble?
Most of our equipment arrives 90% pre-assembled. Each product includes a detailed instruction manual and all necessary tools. Assembly typically takes between 15 to 30 minutes.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options like Klarna and Affirm for eligible purchases.